Welcome to SM Gems India. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General

• These Terms govern your use of our website and services.

• We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

• You must be at least 18 years old to make purchases on our website.

• By placing an order, you confirm that all information you provide is accurate and complete.

3. Products & Services

• We strive to ensure all product descriptions, images, and prices are accurate.

• However, slight variations may occur due to the natural qualities of gemstones and handcrafted jewelry.

4. Orders & Payments

• All orders are subject to availability and confirmation of payment.

• Payments must be made through the secure methods provided on our website.

• We reserve the right to refuse or cancel any order at our discretion.

5. Shipping & Delivery

• Delivery times may vary based on your location.

• We are not responsible for delays caused by shipping carriers, customs, or unforeseen events.

6. Returns & Refunds

• We offer a 14-Day Money-Back Guarantee (refer to our Return & Refund Policy).

• Products must be returned in original condition with all packaging, certificates, and accessories.

7. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of SM Gems India.

• You may not reproduce, distribute, or use our content without written permission.

8. Privacy

• We value your privacy and protect your personal data in accordance with our Privacy Policy.

9. Limitation of Liability

• SM Gems India shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our maximum liability is limited to the purchase price of the product.

10. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of India.

• Any disputes will be subject to the jurisdiction of courts in Jaipur, Rajasthan.

11. Contact Us

If you have any questions about these Terms, please contact us:
📞 Phone / WhatsApp: +91-7014410817
📧 Email: smgems026@gmail.com
📍 Address: P.1A Inderpuri Colony, Kosalya Marg, Brahmpuri, Jaipur – 302002, Rajasthan, India